Support Policy Page

Customer Grievance Redressal Policy

At Agroorbit, we are committed to providing our customers with a hassle-free and smooth experience. We ensure that every issue or grievance a customer faces is addressed and resolved promptly. Our goal is to solve queries and grievances promptly so that customers can continue to enjoy our services without any hassles. Our dedicated support staff treats every matter with the utmost importance and works diligently towards its resolution.

Ceaseless Customer Support

We have a dedicated support staff available 24x7 to address customer grievances. Customers can contact our helpline number for assistance at any time. Complaints are recorded and transferred to the concerned department, ensuring resolution within 2-3 business days.

Professional Staff

Our staff is committed to providing professional assistance to customers. They patiently listen to all queries and ensure they understand the customers' grievances. We welcome suggestions from our customers to continuously improve our services and enhance customer satisfaction.

Confidentiality

We respect our customers' privacy, and all information shared with our staff is kept confidential. The data collected is used exclusively for providing services to customers and for training purposes. We do not share customer information with any third party.

Access to Information

Customers can access information about our organization, including services offered, return and refund policies, terms and conditions, and privacy policy, on our website. We ensure that customers have a clear understanding of our services, eliminating any ambiguity.

Consultation and Feedback

We value our customers' suggestions and feedback. We conduct timely customer surveys to gather feedback and suggestions, which help us improve our services and ensure maximum customer satisfaction.

Ways of Reaching Us

• Toll-Free Number: 180031336899 (24x7)
• Customer Redressal Number: 0724-2950199
• Email: info@agroorbit.in